Free Loaner Car
Treasure Valley Collision Center offers FREE Loaner Cars while your repairs are being completed. They are scheduled on a first come, first serve basis and require a minimum repair of $1,500.00 or greater to qualify. If your repair qualifies for a FREE Loaner Car, we will schedule your repair so that a car is available for you. Keep in mind if taking advantage of our FREE Loaner Cars we ask that you are flexible with your appointment due to factors that are sometimes out of our control.
Download Our Loaner Car Agreement (Adobe PDF File)
Yep, some of our loaner cars are Cadillacs. Really.
Can anyone have a FREE Loaner Car?
In order to qualify for a FREE Loaner Car your repair must be a minimum of $1500.00 or greater. You must have a valid Idaho Driver’s License and be over the age of 21. NO EXCEPTIONS WILL BE MADE. If you do not qualify for any reason and decide to rent a vehicle, car rental agencies all have their own individual rules for customers.
Who is responsible for damage to the FREE Loaner Car?
On the day you drop your vehicle off for repair and pick up your FREE Loaner Car both you and a Treasure Valley Collision Center Service Manager will inspect the vehicle for physical damage. All damage will be noted, along with the mileage, and gas level on the TVCC Loaner Agreement. When you return the FREE Loaner Car you and a Treasure Valley Collision Center Service Manager will check in the vehicle. If there is any new damage to the Loaner Car your will be responsible for the repairs. TVCC reserves the right to repair any damage to our FREE Loaner Cars. If additional damage is found, TVCC will allow an outside Appraisal Group to estimate the cost of repairs. No estimates from other shops will be accepted. We have a strict policy that your vehicle will not be released until full payment is made for any new damage to the FREE Loaner Car.
What if I don’t qualify for a FREE Loaner Car?
TVCC loaner vehicles are FREE. If you are renting a vehicle from Enterprise or another rental company, your insurance may cover the expense. If your insurance company will not cover the expense you have 2 options.
- Option #1- if you qualify for a FREE loaner car you can wait to schedule your repairs until a FREE loaner car is available.
- Option #2- We can set up a rental vehicle with Enterprise or another rental company for you. Please keep in mind that a rental vehicle is at your expense.
Where do I return the FREE Loaner Car or Rental Car?
If you are in a TVCC FREE Loaner car, you can simply drop it off when you pick up your repaired vehicle. Many rental car agencies will also allow you to drop the car off at our facility at no charge to you. Make sure to ask them their policy when you rent the vehicle.
How long can I keep the FREE Loaner Car?
As our customer you are able to keep the FREE Loaner Car as long as your vehicle is at our facility being repaired. Due to the high demand for our FREE Loaner Cars we ask you return the car to Treasure Valley Collision Center no later than 24 hours after we have notified you that your repairs are complete. In order to provide the same level of service for all our customers we must charge $50.00/day beyond the 24 hour period.
Take care of your errands in style while your car is being fixed.
